FAQ

Our ground floor is accessible to wheelchair users.

Our private space is located on the first floor of the venue. We have a service lift that can be made available to any guests with accessibility needs. Kindly note this lift can only be used when accompanied by a staff member.

We are committed to making our pub as accessible and welcoming as possible for all customers. We offer step-free access where possible, accessible toilet facilities, and flexible seating arrangements.

Our team is always happy to assist with any specific needs. Please don’t hesitate to let us know how we can help make your visit comfortable.

Yes, you are welcome to bring your mobility scooter into the venue.

Please find our kitchen opening hours below:

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 10:00 PM
Friday: 9:00 AM – 10:00 PM
Saturday: 10:00 AM – 10:00 PM
Sunday: 10:00 AM – 9:00 PM

We can accommodate all major dietary requirements. If it is not clear on the menus which dishes are suitable for your requirements, do not hesitate to ask our team, who will clarify.

Please reach out to us by phone or email if you have any questions about the menus. Details can be found on the Contact page.

I’m afraid our meat is not halal, but we offer a variety of seafood and vegetarian dishes that our guests enjoy.

We offer a variety of drinks and food packages that cater to every style of event, from formal meals to casual drinks and canapes. We update our menus and fabulous event packages seasonally, so if your event is later in the year, please use these as a reference only for the time being.

1a Duke Street is only a 2-minute walk from Richmond Station. The closest parking is Richmond Station or Old Deer Park. We do not have any on-site parking.

We always recommend booking at busy times, to avoid disappointment, but we are very happy to accept walk-ins.

We strictly prohibit the use of electronic cigarettes or vapes inside our spaces; however, you are more than welcome to use them on our terrace.

We typically operate on a smart-casual dress code; however, we would not deny entry to guests joining us in sports attire or fancy dress.

You are always welcome to bring your furry friends and family along with you, as our bars are dog-friendly indoors and outdoors. If they would like a bowl of water, just let a member of staff know, and we would be happy to provide one.

We do not require an entry fee.

Please contact us by email ([email protected]) if you believe you have lost something or left something behind. We will happily have a look and get back to you if anything is found.

We have a password-free Wi-Fi available to all guests.

If you are ordering alcohol at No 1a, we operate Challenge 21. If you are lucky enough to look 21 or under, please be prepared to show your ID to our team.